Privacy Policy

At Unsquare, we believe that trust is the foundation of any relationship — including digital ones.
We value transparency and respect for the privacy of those who visit our website and use our services.
This Privacy Policy explains, in simple terms, how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By browsing our website or filling out our forms, you agree to this Privacy and Cookie Policy.

1. Who We Are

Unsquare, Lda is a communication design agency based at Rua Dr. Alexandre Lucena e Vale, 98D, 3500-072 Viseu, Portugal.
VAT Number: 515764450
Email: design@unsquare.pt

We are the data controller responsible for the personal data collected through this website.

2. What Data We Collect

We may collect the following types of personal data:

Contact details: name, email, phone number (when provided via forms or contact requests).
Messages: information sent through forms, emails, or scheduling tools such as Calendly.
Technical data: IP address, browser type, approximate location, and browsing behavior (via cookies and analytics tools).
Newsletter: if you subscribe, we only collect your email address to send occasional communications about Unsquare.

3. How and Why We Use Your Data

We collect and process your data in order to:

Respond to contact requests, proposals, or quotes.
Schedule meetings or calls via Calendly.
Send newsletters or communications, when you have given your consent.
Analyze and improve your browsing experience on our website.
Fulfill legal or administrative obligations.

We do not use your data for any other purpose without your consent.

4. Legal Basis

The processing of personal data is based on:

Consent — when you provide data via forms, subscribe to the newsletter, or accept cookies.
Legitimate interest — when we process technical and statistical data to improve the performance and security of the website.
Legal obligation — when we are required to retain data for tax or administrative reasons.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes mentioned above.
If no further interaction occurs, contact data may be deleted upon request by sending an email to design@unsquare.pt with the subject line “Removal of personal data”.

6. Data Sharing

Unsquare does not sell or transfer personal data to third parties.
However, we may share data with:

Technical service providers (web hosting, email management, analytics, and scheduling platforms such as Calendly);
Legal entities, when required by law.

All partners we work with comply with GDPR standards and ensure confidentiality and data security.

7. Cookies and Analytics Tools

Our website uses cookies and analytics tools (such as Google Analytics) to collect anonymous data about traffic and browsing behavior.
These data help us better understand how the site is used, allowing us to optimize content and improve the user experience.

You can configure your browser to refuse cookies, but some features may no longer be available.

8. Your Rights

Under the GDPR, you have the right to:

Access, correct, or delete your personal data;
Restrict or object to processing;
Withdraw consent, where applicable;
Request data portability;
File a complaint with the National Data Protection Commission (CNPD) via www.cnpd.pt.

You can exercise your rights by sending an email to design@unsquare.pt.

9. Data Security

Unsquare adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration.
However, please note that no security or encryption method can guarantee complete protection of information against hackers or human error.

10. Changes to This Policy

We may update this Privacy Policy whenever necessary to reflect legal changes or new website features.
The latest version will always be available on this page, with the update date indicated below.

11. Contact

If you have any questions or wish to exercise any of your rights, please contact us:
design@unsquare.pt
Rua Dr. Alexandre Lucena e Vale, 98D, 3500-072 Viseu

Last updated: October 2025